Frequently Asked Questions

How long will it take to get my order?

Most orders will arrive within 7 – 10 days (which includes 3-4 days to create your gifts and another 2-3 for standard Priority shipping).

Do you take rush orders?

Definitely. Check here to get the skinny! Or read more in our post All About Rush Orders.

How early can I order favors?

The quick answer is, anytime. Even if your event is 6 months away, you can share the details, discuss payment, and schedule your shipping anytime. You can read more about early orders here, or contact us for more information.

Can you personalize my order?

YES! We just need a minimum order of 10 favors to personalize. Check our customization details on each product page or call us at (207) 729-6840 for details.

You can also view our Anatomy of a Lip Balm Favor to learn more about what parts can be personalized!

Do you offer any deals or discounts?

We offer free standard Priority shipping on U.S. orders over $75.

What are my shipping options?

Please see our shipping details and policies here.

What are my payment options?

We accept all major credit cards as well as PayPal payments.

Can I order just the tags or labels?

We can print custom tags for your event; our minimum order is 30. We also have a growing collection of print designs available at our Zazzle store.

Do you offer wholesale?

No, we don’t offer wholesale pricing.

Do you accept returns?

Please see our return policy here.

If you haven’t found an answer here with our frequently asked questions, please contact us. We’ll be happy to help you.